Digital Ambassadors
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The Digital Ambassadors CourseWelcome to the Digital Ambassador Program

Checklist for Badges

Module 1:

  1. Find someone to have a conversation with about a technology topic you are comfortable explaining. You will record it. It can be a specific skill related to software or hardware or a more general form of digital literacy or citizenship.
  2. Be sure you get permission to record the conversation.
  3. Your conversation should follow the flow of a purposeful conversation. It should have:
    1. A clear goal;
    2. Time for practice and questions; and
    3. A closing with clear next steps.
  4. You should demonstrate strong communication skills, such as:
    1. Using voice components to your advantage;
    2. Using positive language;
    3. Active listening; and
    4. Supportive body language and facial expressions.
  5. At the end of your video, explain how this video demonstrates strong communication skills. You may also reflect on what you have learned about communication in this module. If you prefer, you can write your reflection instead of recording it. Be sure to submit both if you write it.
  6. Edit your video to be no longer than 6 minutes.
  7. Submit the video or a URL to the video.
  8. In addition, create and upload an organized email to the person you had the conversation with thanking them and listing action steps. Your email should include:
    1. A clear, concise subject line;
    2. A greeting or salutation;
    3. Short, succinct sentences with correct spelling, grammar, and punctuation;
    4. A closing with your name; and
    5. A signature appropriate for being a Digital Ambassador.

A video is preferred for your conversation, but there are ways to create video-like products, like a narrated PowerPoint or Google Slides presentation. You can also use a series of images rather than video.

Module 2:

Create your own Personal Code of Conduct for how you plan to work with others. "Others" may include other Digital Ambassadors or can include adults who are in the age brackets of your parents, grandparents, or senior citizens.

  1. Your Code of Conduct should identify things you agree to do to demonstrate being a professional. They are skills that can be observed, like showing up early to all meetings or appointments as long as it is within your control. Use the categories in this module about being professional and establishing a professional, working relationship with others.
  2. Your Code of Conduct should include a brief section about why these skills are important to you and others. Why did you select them? How will you monitor whether you are using them? What might you do if you feel you need to adjust your Code?
  3. You can create your Personal Code of Conduct in any format you prefer. It should be in a format that is easy for you to share with others. You will submit a digital product, but some digital formats can also be printed. That would make it easier to share with older adults.

Note: Each Digital Ambassador should create their own Personal Code of Conduct to demonstrate their understanding of the topics and strategies in this module and to earn the Working with Adults badge. Each Digital Ambassador's Code of Conduct can be used to generate team-based documents, agreements, or norms that can be shared with your adult learners. Having one team agreement may be simplest for those you work with. Take a moment to reflect on the objectives of this module. To demonstrate being able to work with adult learners, consider how comfortable you are with each statement.

I can:

  • Understand the learning needs of adults so I can best meet those needs;
  • Identify and incorporate strategies to demonstrate professionalism; and
  • Establish a professional, working relationship with older adults.

Post a short reflection about your understanding of what adult learners need and how you can meet those needs while acting as a Digital Ambassador. What will the adult learners you work with know to expect from you? How will you help them understand that you are working through a professional, working relationship?

Review the posts of others and identify ideas that resonate with you. Share where you agree and ask clarifying questions if you feel it is necessary.

Module 3:

If you have followed along during this module, you are ready to get your badge! You need to create a short tutorial that can be shared. Ask your teacher/coordinator for the preferred format. It could be a digital or printed file.

Your teacher/coordinator may also ask you to create a video-based version of your tutorial. That's up to your teacher/coordinator. Your teacher/coordinator may choose to have you work with other Digital Ambassadors to turn one of your tutorials into a video.

You should turn in the following to your teacher/coordinator to receive your badge:

  • The full, complete Tutorial Template for your tutorial. This will include information in all of the red and green sections:
    • Title
    • Introduction
    • Audience
    • Purpose
    • Research
    • The steps sequenced in an outline with accompanying visual aids
    • Conclusion
    • Additional Resources
    • User Test feedback
    • Edits made
    • Ideas on how to promote your tutorial
  • The finished tutorial. This consists of ONLY the green sections of the Tutorial Template and should be in a format you can easily share.

Optional: Include a link to a video-based version of your tutorial.

Module 4:

Create a Collection of Resources for the content of this module.

You should have completed three collections of resources during this module:

  1. PII
  2. Scams and phishing
  3. Managing passphrases.

Find two-to-three resources related to each topic. They should be resources you believe will be helpful to older adults as you work with them on exploring and using social media.

For each item, include:

  • A title;
  • A link to the resource or a copy of the resource;
  • The author(s) or creator(s) of the information;
  • What the resources addresses; and
  • Why you trust this resource.

Share your portfolio in a format you and your teacher/coordinator agreed to at the beginning of this module. That may be a tool like Google Slides, Google Sites, Office 365 resources, a YouTube Playlist, or some other way to compile this information. It just depends on what your district supports and approves.

If you are working as a team on this module, add all of your materials to the agreed online space. That may be a shared drive or team website. Each person should contribute at least 2-3 items if you do this as a group project.

Module 5:

You should have completed three one-page handouts on the 3 different topics in this module:

  1. Connecting to the Internet
  2. Working with Smart Devices
  3. Web Conferencing

You will use one of those handouts as the focus on your final project. You should create a description or fully act out using that handout with someone else. It can be a teaching or modeling session with someone else.

If you like to write, you can write a description of how you would use the handout with an older adult. In your description, you should address the following topics:

  1. What do you know about your audience?
  2. What will you do to prepare for your teaching or modeling session?
  3. How will you leverage a delivery model, such as "I do, we do, you do" during your session?
  4. What might the older adult be thinking during our session? How might I react to that?
  5. What might the older adult be feeling during our session? How might I react to that?

If you choose to interact with someone, record the session on video. (Be sure to get permission from the person you're working with.) This is the preferred final product. You're only showing the steps of one skill that is summarized on your one pager, so it shouldn't take too long. Either at the end of the video or in another format, reflect on the same five questions presented above. Actually working through the session with someone else will likely make it easier to answer some of these questions.

Note to Teachers/Coordinators: An option is to have members of the team do this in person in front of each other, like in a Fishbowl setting. At the end of the session, you could ask the students the questions for reflection. The benefit of a document or video is having a tangible artifact, but you decide what works best for your setting.