Be Reliable
One of the common ways of describing reliability is doing more than what’s asked of you. It goes beyond simply doing what you are asked. It’s often referred to as “going the extra mile.” It shows a high level of commitment, compassion, and willingness to make a positive difference. When the people you work with find you reliable they will come to you again and again.
Going the extra mile is about providing service that's not just helpful but truly exceptional. It's showing that you care about the person, not just the task at hand. Being reliable clearly connects to being empathetic.
How might you demonstrate being reliable? Consider the following:
- Let those you work with know the best way to contact you or the Digital Ambassador team.
- Look for opportunities to exceed expectations. That might be with other Digital Ambassadors or others you’re working with.
- Offer additional assistance, provide useful tips or resources, and follow up to ensure people are satisfied with your work.
- Leave participants with a handout or a link to information they can take with them so they can help themselves later.
A Note to Teachers/Coordinators
Consider ways to brand your Digital Ambassador team and the materials they use. Your team can work together to create a unique name, logo, mottos, colors--anything helpful. Also consider creating templates for presentations, handouts, and other documents that your team can rely on. All of your templates should include clear contact information, such as a website (if available), a contact phone number, and a team email. It may be your email or a general one. Determine whether students will receive a Digital Ambassador email account or their school email, which is not desirable.
Consider ways to brand your Digital Ambassador team and the materials they use. Your team can work together to create a unique name, logo, mottos, colors--anything helpful. Also consider creating templates for presentations, handouts, and other documents that your team can rely on. All of your templates should include clear contact information, such as a website (if available), a contact phone number, and a team email. It may be your email or a general one. Determine whether students will receive a Digital Ambassador email account or their school email, which is not desirable.