It's important to recognize that technology can sometimes feel overwhelming and complex. This is especially true if it hasn't been a part of your life from the start. Many of the adults you work with know about and have used phones that you've never seen!
Click on this link to open a timeline of the history of the telephone
As Digital Ambassadors have the privilege of sharing your knowledge with the people you work with. Stay alert! While you are guiding participants through the smartphone maze, you may learn a lot yourself about human nature, the way people learn, and the "good 'ole days." You will feel rewarded by bridging the gap between the wisdom of the past and the innovations of the present. You'll be helping adults see technology as less of a puzzle and more of a helpful tool in their daily life.
The material that follows is only a fraction of what you can do with a smartphone or other smart device. Use this outline to plan which skills your participants could benefit from learning. Leave room for flexibility so that you can tailor your presentation to fit their needs.