Unit 5: Business Ethics and Computer Security

IT Fundamentals

Unit 5: Business Ethics and Computer Security

This four-week unit introduces critical topics related to security. Security is a multi-faceted topic that includes not only technological safeguards but human behaviors, as well. As a customer service representative, students must not only understand how to secure hardware and network resources but best practices that they and others in the school district should take to improve security. 

Students will learn about security threats, such as common malicious software (malware) and attacks, and strategies to keep confidential information secure. They will also explore the different levels of access users might have on a network or in an organization and how they might help address some issues for users with higher levels of access or whether they need to escalate those issues to someone else. Students will complete the unit by exploring acceptable use of resources in the school district and issues related to social networking, communications services, and file-sharing services.

The unit opens with an exploration of ethics in the workplace, specifically as they relate to the Help Desk, and how students can make the best decisions when faced with ethical dilemmas during their work.